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Case Study · Commercial Real Estate

Smart Lease Extraction & Tenant Maintenance Dispatcher

Conversational AI issue triaging and Next.js facility management workspace cutting emergency contractor dispatch time from 4 hours to 8 minutes.

Primary Outcome

Emergency contractor dispatch time reduced from 4 hours to 8 minutes.

Background

The Challenge

Managing 250+ commercial properties resulted in endless maintenance emails, lost lease renewal dates, and delayed contractor dispatches.


Engineering Solution

The Solution

Created a real-time property management web platform integrated with intelligent tenant message triaging and automated contractor dispatching.

Facility Management Platform

Custom dashboard built in Next.js connecting tenants, property managers, and pre-vetted contractors in real time.

Tenant Issue Triaging

Triages incoming tenant requests, categorizes urgency (plumbing vs. minor repair), and extracts key lease clause dates.

Serverless Integration

Serverless cloud architecture with real-time webhooks syncing data to Xero and property management CRMs.


Impact

Key Outcomes

Emergency contractor dispatch time reduced from 4 hours to 8 minutes.

Automated extraction of critical lease renewal & break clause dates.

Real-time webhook synchronization with Xero and property CRMs.

Multi-tenant portal connecting property managers and contractors.

Case Study Overview

Client Profile

ClientUK ESTATE GROUP
IndustryCommercial Real Estate
CategoryAI-Powered Web Applications

Technology Stack

Next.jsAWS LambdaOpenAINode.jsWebhooks
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